Refund policy
Refund Policy:
Refunds are strictly limited to cases where an item arrives damaged, defective, or incorrect due to our error.
Conditions for Refund Approval :
-
Issues must be reported within 24 hours of delivery.
-
A continuous, unedited Unboxing Video is required, clearly showing the package sealed in its original packaging before opening, as well as the damage or defect.
-
Items must be unworn, unwashed, and returned in their original condition with all packaging and tags intact.
(Note: We are not responsible for any damage caused by using sharp instruments to open the package).
Return policy is :
-
Item Condition: The item must be in its original, unused, and unwashed condition, with all original packaging and tags fully attached.
-
Size Availability: Size exchanges are subject to stock availability. If the requested size is out of stock, an exchange cannot be fulfilled.
-
Shipping Costs: All shipping and redelivery costs associated with the exchange process are the sole responsibility of the customer.